1. These terms and conditions govern all sales, agreements and transactions with Meltin Vaste.
  2. CrabWood installation guides are available on our Web Site.
  3. The customer agrees to adhere to the specifications and instructions indicated in Meltin Vaste “CrabWood” installation guides.
  4. Adherence to the specifications and instructions indicated in Meltin Vaste “CrabWood” installation guides is fundamental to the normal function and performance of the products.
  5. Meltin Vaste “CrabWood” will not be liable for any defect or fault arising from the failure to adhere to the specifications and instructions indicated Meltin Vaste “CrabWood” installation guides.
  6. Meltin Vaste gives no warranty, express or implied, concerning the suitability of the products supplied for any purpose whatsoever other than those governed by Meltin Vaste “CrabWood” installation guides.
  7. In the case that the specifications and instructions described in the installation guides are not satisfied, and a claim is made by an end user of any nature whether or not the claim is made in terms of the ambit of the Consumer Protection Act of 1993. Meltin Vaste will be indemnified against any such claim.
  8. The principles of fair dealings and good faith will apply. Meltin Vaste will endeavour to avoid errors and provide information which is true. Meltin Vaste is not bound by any incorrect information provided or any innocent error made.
  9. All quotations will remain valid for a period of 30 (thirty) days from the date of the quotation, or until the day of issue of any new price list, whichever occurs first unless specified in writing by Meltin Vaste.
  10. All quotations and offers made by Meltin Vaste are subject to the availability of goods.
  11. Meltin Vaste standard delivery time is 1-3 days for small deliveries .Large orders will need a minimum of 6-8 weeks from the date of order confirmation.
  12. Delivery times quoted are estimates, Meltin Vaste will not be bound by times quoted and time will not form a part of any agreement unless specifically stated otherwise.
  13. A 10% (ten percent) cancellation fee will be charged on any sales agreement which is cancelled by the customer.
  14. A 10% (ten percent) handling fee will be charged on any materials returned to Meltin Vaste.
  15. Meltin Vaste will only accept returns at its warehouse(s).
  16. Meltin Vaste reserves the right, at its sole discretion, to refuse to accept returns which are not in good condition and /or accompanied by the original invoice for the specific goods.
  17. Meltin Vaste reserves the right to refuse to accept a return at its sole discretion.
  18. No claims will be entertained for materials which have not yet been paid for in full.
  19. Meltin Vaste reserves the right, at its sole discretion to refuse to accept returns on goods which have been manufactured for a customer as a special order.
  20. In the case where goods are manufactured to specification or drawing, it is the responsibility of the customer to ensure that the specification or drawing is correct. Whether the specification or drawing is produced by Meltin Vaste or otherwise;
  21. In the case where a specific sales agreement is entered into and Meltin Vaste agrees to reserve any item(s) against an advance payment from the customer, then Meltin will reserve such item(s) for a period of no longer than 10 ( ten ) days from the date of the agreement.
  22. The customer will determine that the products ordered are suitable for the purposes of intended use.
  23. Meltin Vaste will not be held liable for any damage arising from misuse, abuse, neglect or negligent installation of products under any circumstances.
  24. Meltin Vaste ( CrabWood ) products are manufactured from recycled waste plastic. Due to this the colours of our products can have a slight shade difference. This is the nature of all WPC composite products. The customer hereby understands and accepts to the above.
  25. The customer shall have no claim against Meltin Vaste due to colour variations in “CrabWood” products supplied or offered. Meltin Vaste will endeavour its best to ensure the colour variations are as minimal as possible.
  26. The products supplied by Meltin Vaste may become discontinued, superseded, replaced or otherwise become unavailable.